Returns & Exchanges
At Mary Maxim, we want you to be fully satisfied with your crafting supplies and kits. If you are not completely happy with your purchase, you may return unopened items within 60 days for a full refund or exchange.
Verify Eligibility
Ensure your items are in their original, unopened packaging and that the return is initiated within 60 days of the original purchase date.
Pack Your Items
Securely pack the items in their original shipping box or a similar sturdy container, including a copy of your original packing slip or invoice.
Apply Shipping Label
Address the package to our returns department and apply the appropriate postage; we recommend using a trackable shipping method for your protection.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing